- Image by Majiscup – Drink for Design via Flickr
I recently got a hot and cold water dispenser from Sparkletts because with hot drinks it saves time and water instead of boiling. The dispenser costs $5.95 a month.
One evening I got a call from Sparkletts asking if I had enough water and if everything was all right. I would expect this from Jaguar, but from Sparkletts?
I didn’t really want to take their survey at 6:30 p.m. but I respected their commitment.
When was the last time you surveyed your customers, not just to see how they are doing, but to let them know you care?
See, and here I am telling you about Sparkletts.
The new media is all about getting customers to talk about you. Most small businesses credit over 63% of their growth to word of mouth.
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